There is a daily amenity fee of $29 per room per night, plus tax for usage of Hotel Services and Amenities. Starting November 1, 2024, the amenity fee will increase to $31 plus tax per night for new reservations arriving on and after January 1, 2025. Existing reservations will be charged the previous fee of $29 per room per night, plus tax.

Amenity Fee inclusions:

• Coffee/tea makers
• High-speed business class Wi-Fi
• Access to the Recreation Deck with tennis, pickleball, basketball, and shuffleboard courts
• BBQ Grills
• Picnic area
• ​Self-parking
• In-room washer & dryer​
• Security patrol
• Movie rentals
• ​Board games

Check-in time is 4:00 pm and check-out time is 11:00 am. Early check-in and late check-out are based on availability and may cost additional fees. Please check with the Front Desk at check-in for availability.

Our front desk is available daily from 8:00 am to 8:00 pm. If arriving after hours, please proceed to the Registration Office. Please call our security officer from the house phone located on the right side of the Registration Office. Security is available from 5:00 pm-7:00 am daily. From there, they will check you in. Should you expect to arrive during after hours, we recommend that you call the front desk in advance or from the airport, advise security that you are on your way. The security number is 808-645-1869.

Self-parking is included with the daily resort fee.

We partner with Roberts Hawaii for airport shuttle service. Please visit their website for more information.

Yes, luggage storage is available.

We partner with Baby Quip – Gear Rentals for your baby travel needs. Please visit their website to check out options to rent baby/children gear.

We have air mattresses available for an additional charge. Air mattresses have a rental fee of $5.

Yes, we can host groups at Banyan Harbor Resort, please visit our Group Events page for more information.

The Lihue Airport (LIH) is the closest airport to our resort, located just 2.1 miles (or 5 minutes) away.

No, there are no elevators at our resort, only stairs.

Yes, there are public areas ADA-accessible for individuals with disabilities and we have ADA-Accessible rooms available. Please visit our Accessibility page for more information. 

We only allow service animals at Banyan Harbor Resort. This does not include emotional support animals.

Yes, reservations require a deposit equal to the value of the first night’s room and tax charges at time of booking.

Changes or cancellations must be received 7 days in advance of arrival to avoid penalty of one night room plus tax. Cancellation policy varies by the offer booked.

All condos in our resort are designated non-smoking. There is a $250 smoking penalty for each occurrence. Smoking is only allowed in designated smoking areas. There are 3 designated smoking areas on property.

Rates are based on 1-6 people per room. Children under 17 are free when sharing room with the parent utilizing existing beds.

The swimming pool and recreation are open daily from 8 am to 9 pm. The pool is heated during the winter months.

All suites have microwaves to use during your stay.

All suites have refrigerators to use during your stay.

Yes, there is a washer and dryer available in every unit at our resort. One complementary packet of laundry soap is available in each room. Additional packets are available for $.50 cents each.

Housekeeping service is limited. Units are generally serviced after check-out.

There are 3 golf courses within a 2-mile radius of our resort.

Please visit our Experiences page for a full list of local activities, attractions, and events.